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Codeo (Pty) Ltd (2016/503663/07). Our terms of use, privacy policy and PAIA manual.

Terms of Use

1. About this website

This website is owned and operated by Codeo (Pty) Ltd (2016/503663/07), herein referred to as “Codeo”.

2. About these terms of use

These website Terms of Use (“terms of use”) and the associated Privacy Policy (“privacy policy”) govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.

3. Your access/use implies agreement

Your use of and access to this website are subject to the terms and conditions set out hereunder. These terms and conditions are enforceable and binding upon you, the user, to the extent permitted by Section 11 of the Electronic Communications and Transactions Act of South Africa (No. 25 of 2002). Please read the terms and conditions carefully. Do not use, or continue to use, this website unless you fully understand these terms and conditions and consider yourself lawfully bound thereby. These terms and conditions of use may periodically change without prior notice. Kindly ensure that you check them periodically as your use of this website is subject to the terms and conditions applicable on the date of use.

4. Modifications to the Terms

Codeo may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

5. Modifications to the information

Codeo does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Codeo.

6. Errors and problems

Codeo does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

7. License and Ownership

The entire content of this website (including, without limitation, all material, text, images, logos and other graphics) is protected by applicable national and international copyright and trademark legislation and treaties. In particular, Codeo is the lawful owner of the copyright in and to the content of the website and of the displayed trademarks.

You are granted permission to view portions of the website for your personal use only. Any other use of any of the content on the website including, without limitation, reproduction (other than for personal use), modification or distribution without the prior written consent of Codeo is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Codeo.

Nothing contained on this website should be construed as granting, by implication or otherwise, any licence or right to use any of the trademarks displayed on this website without the prior written consent of Codeo. Your use of any of the trademarks displayed on the website or in any of its contents, is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this website. All rights not expressly granted are reserved.

8. Feedback, suggestions, comments or requests

Codeo does not encourage you to make feedback, suggestions, comments or requests (“comments”) but any comments may be made out to hello@codeo.co.za. Note that if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and Codeo is under no obligation to keep such information confidential, and Codeo will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.

The website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by Codeo. Codeo makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. Codeo may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website from the Codeo website.

Codeo generally encourages and agrees to your linking to our Home page through a plain text link on your website without the need for agreement between yourself and Codeo. However, linking to any other page of the website is strictly prohibited, without express written permission from Codeo.

11. Jurisdiction

These Terms of Use will be governed by and construed in accordance with the laws of the Republic of South Africa, without giving effect to its conflict of laws provisions or your actual state or country of residence. Any claims, legal proceeding or litigation arising in connection with the Product/Service will be brought solely in KwaZulu-Natal, South Africa, and you consent to the jurisdiction of such courts.

12. Disclaimer of Warranties

This website’s content, products/services, and all materials and information included are provided on an “as is” and “as available” basis, with no warranties whatsoever. Codeo and its licensors expressly disclaim to the fullest extent permitted by law all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. Codeo and its licensors disclaim any warranties regarding the security, reliability, timeliness, and performance of the services. Codeo does not warrant that (i) this website’s information/content will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any information or other material viewed or obtained by you through the website will meet your expectations, and (v) any errors will be corrected. Codeo and its licensors disclaim, any warranties for any information, content or advice obtained through the website. Codeo and its licensors disclaim any warranties for content/material received through or advertised on the Codeo website or received through any links provided by the site and/or product/service. You understand and agree that your use of the content on the site is at your own discretion and risk and that you will be solely responsible for loss of data that results from the submission or download of such content.

13. Limitation of Liability

Use of this website is done entirely at your own risk. The site and its contents are provided on an ‘as is’ and ‘as available’ basis and Codeo makes no representations or warranties of any kind, whether express or implied, including without limitation with respect to the website, its contents and the completeness and accuracy thereof. Codeo does not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful elements. Neither Codeo, nor its directors, employees, officers, designees, agents, representatives, affiliates and suppliers shall be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of, or which may be attributable, directly or indirectly, to the use of or reliance upon the website (including any information contained thereon). You hereby indemnify Codeo and keep it indemnified against any loss or damage suffered or liability incurred, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with the website.

Privacy Policy

Your privacy is very important to us. This policy tells you how we (Codeo, a software services provider) process and protect your Personal Information. Accordingly, please make note of the following:

The Personal Information we Collect

  • Our website does not use cookies or other tracking technologies (such as web beacons, device identifiers or pixels) to track you, and we do not use advertising or analytics services that do. If we ever want to use them, for example to learn how visitors use the website so we can improve it, we will ask for your permission first and only use them if you agree. Many websites use cookies and you can find out more about them at https://www.allaboutcookies.org.
  • Some blog posts include YouTube videos. Nothing is loaded from YouTube until you click a video to play it. When you do, the video is played from YouTube’s privacy-enhanced mode, and YouTube’s own privacy policy applies to it.
  • Our hosting provider may set a cookie that is strictly necessary to keep the website secure, for example to filter out malicious traffic. It is not used to track you.

Note, before or at the time of collecting any other Personal Information, we will identify the purposes for which this information is being collected. We will collect and use the Personal Information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your consent (as required by law).

How we use your Personal Information

We may use your personal information to:

  • respond to your enquires,
  • provide you with our services,
  • improve our service to you by analysing it for trends (only with your permission, where this involves tracking how you use our website)

Your rights with respect to your information

You may have heard about the General Data Protection Regulation (“GDPR”) in Europe, or the Protection of Personal Information (“POPI”) act in South Africa. GDPR and POPI gives people under its protection certain rights with respect to their personal information collected by us on this site. Accordingly, Codeo recognises and will comply with GDPR and POPI and those rights, except as limited by applicable law. The rights under GDPR/POPI include:

  • Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
  • Right to Correction. This is your right to request correction of your personal information.
  • Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”).
  • Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
  • Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed.
  • Right to Object. This is your right, in certain situations, to object to how or why your personal information is processed.
  • Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.
  • Right to not be subject to Automated Decision-Making. This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.

If you have questions about exercising these rights or need assistance, please contact us at hello@codeo.co.za.

Disclosure of Personal Information

We do not sell personal information and therefore we will not disclose your personal information to anyone except as provided in this policy.

  • We may for marketing purposes disclose or transfer your personal information to our agencies.
  • It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our services.
  • We may need to disclose your personal information to employees of ours who require it to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
  • There may be situations where the law requires us to disclose your personal information. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.

Processors we use

As part of the services we provide through this website, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information. For identification of these processors, and where they are located, please see the list below.

  • We do not currently use any third party processors to process personal information collected through this website. If that changes, we will list them here.

Security of Personal Information

We take all reasonable and appropriate measures to keep your personal information secure.

Changes & questions

Codeo may update this policy from time to time. Last updated: 31 October, 2026

PAIA

We respect your right of access to information. Codeo’s PAIA Manual will help you exercise that right as required by section 51 of the Promotion to Access of Information Act 2 of 2000 (PAIA). You can access the relevant forms here.